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FAQ

Booking and Cancellation Policy

Question

Booking and cancellation policy 

 

To book an appointment this must be done via the website booking page

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Email any queries to marie@pandorasboxbeauty.com 

quoting your full name as a reference. 

 

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At the time of booking, we require a 50% non-refundable booking fee to secure your appointment. This fee will be applied towards your treatment total.

If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 48 hours' notice. Cancellations made within this window will allow us to transfer your booking fee to a new appointment date.

For cancellations or changes made within 48 hours of your scheduled appointment, or if you fail to attend, the 50% booking fee will be retained as a cancellation fee.

 

Then the remainder of the payment is to be paid on the day by cash or Sum up card machine or Paypal transfer.

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If 48hrs notice is given the appointment can be moved to a convenient date

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Children, family, friends, and pets are not permitted. 

 

Treatments are carried out on clients aged 16 and over. Some treatments require the client to obtain parental consent or to be  accompanied by their legal parent or guardian.

 

If attending for a skincare appointment please be makeup free

 

By confirming your appointment you are agreeing to terms and conditions of booking.

 

Kind regards 

Marie 

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