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FAQ

Booking and Cancellation Policy

Question

Booking and cancellation policy 


To book an appointment must be done via the website booking page

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Email any queries to marie@pandorasboxbeauty.com 

quoting your full name as a reference. 


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All bookings now require a £10 non-refundable booking fee.

You can reschedule your appointment and your booking fee will be transferred over to your future booking. If you are unable to reschedule, please contact us at least 48 hours BEFORE your appointment


Then the remainder of the payment is to be paid on the day either via the booking app, cash or Sum up card machine. 


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If 48hrs notice is given the appointment can be moved to a convenient date



Children, family, friends, and pets are not permitted. 


Treatments are carried out on clients aged 16 and over. Some treatments require the client to obtain parental consent or to be  accompanied by their legal parent or guardian.


If attending for a skincare appointment please be makeup free


By confirming your appointment you are agreeing to terms and conditions of booking.


Kind regards 

Marie 

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